About Us:

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

We are growing rapidly across Africa, launching new markets, new cities and new countries. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

The Sales Manager - Expansions is responsible for informing, adapting and executing Sokowatch’s customer growth strategy for the new warehouse. For each new market, the Sales Manager conducts market research, develops go-to-market strategies, builds customer relationships, identifies new business opportunities, and trains and builds a growth team to support both unassisted and assisted orders models.

Reporting into: Head of Expansions Manager

Location: East Africa with travel across the continent 80% of the time

Key Responsibilities

  • Curate customer insight, by blending data and market surveys with a deep understanding of user needs, habits, and perceptions.
  • Leverage customer insights to drive optimization across Sales, Marketing, Partnerships, Procurement, and Product development.
  • Design, execute and follow through a Route to Market strategy for the new warehouse.
  • Identifying main routes, mapping sales teams and targets to these routes
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assist the marketing team with drafting business plans, sales pitches, presentations, reference material, and other documents as required
  • Train and motivate the Field Sales, Customer Growth and Retention teams for performance in relation to the targets set and build a winning spirit within the team

Qualifications

  • Degree in a relevant field such as Sales & Marketing, Finance or Communications with experience working with corporate marketing or sales departments
  • Strong selling, negotiating and consulting skills
  • Excellent analytical, problem-solving, and collaboration skills
  • Ability to communicate accurately, clearly, and effectively
  • Must love working with people and cross-cultural teams
  • You are highly goal-oriented, assertive and a hands-on, problem solver.
  • Willingness to travel for work within the continent
  • Working knowledge of French or Portuguese language is an added advantage