About Us:

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Tanzania, Rwanda, and Uganda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated product professionals who are excited to work in a fast-paced and dynamic startup environment.

Role: Product Manager FMCG Inbound, reporting to Sr. Product Manager Inbound & Revenue

Sokowatch is seeking an experienced, data-driven & highly technical product management professional with an extensive background in technologies to streamline inbound operations of e-commerce companies.


This role may be remote (as long as the time zone difference to East Africa is not impractical) or based out of one of our offices in:

  • Nairobi, Kenya (HQ)
  • Bangalore, India
  • Dar es Salaam, Tanzania
  • Kampala, Uganda
  • Kigali, Rwanda

Duties & Responsibilities:

  • Own the processes & technologies to digitize and automate Sokowatch’s relationship with suppliers of FMCG products.
  • Take charge of developing the product vision and planning the roadmap for this key component of our inhouse designed ERP.
  • Perform qualitative and quantitative research in the form of in-depth stakeholder interviews and structured data analysis to determine system requirements.
  • Prepare meticulous make-or-buy analyses for key technology implementations.
  • Draft detailed product requirements for UX designers and engineering teams.
  • Lead sprint execution in collaboration with engineering management.
  • Communicate & coordinate diligently with technology stakeholders.
  • Plan and orchestrate feature releases.
  • Measure & report success on implementations.


The ideal candidate has ≥3 years of experience in designing & implementing, and/or integrating third party software for

  • Supplier management including KYC, onboarding & joint business planning
  • Procurement processes from replenishment requests to purchase orders
  • SKU research & catalogue management
  • Category management
  • Demand forecasting
  • Credit note tracking

and possesses the following skills & traits:

  • Expert in agile product management practices and tools
  • Systemic thinker conversant with reading ERDs and designing architecture diagrams and data models
  • In-depth knowledge of fundamental supply chain processes and key accounting principles
  • Excellent verbal & written communication skills
  • Diligent and forthcoming collaborator across multi-disciplinary teams