Customer Growth Representative
Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Uganda, Kenya, Tanzania, and Rwanda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Sokowatch will provide everything a duka needs, no wholesalers or distributors necessary.
Your role as a Customer Growth Representative is to provide complete and appropriate solutions for every customer in order to boost revenue growth, customer acquisition levels, and profitability.
You will support customer growth by fostering the company values and purpose while providing exemplary customer experience that leads to revenue growth.
Key Skills and Competencies