About Us:

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across East and West Africa use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

The role

Your role at Sokowatch is to drive effective management of Agent cycles: In liaison with the People Department conduct Recruitment, training, retention + performance, promotion.

Your Mission is our Vision

Build and drive a high-performing team that allows the Company to achieve its branch level targets.

Reporting into; Field Sales Manager

Location; Kisii

Key Responsibilities

  • Responsible for coordination of branch inventory, selling and delivery activities
  • Managing and reporting on all inventory, sales, productivity and delivery metrics, and recommending gap closing plans where gaps are identified
  • Responsible for the coordination and execution of all product promotion activities within the branch territory and customers
  • Responsible for ensuring their branch is compliant with the standard operating procedures for Growth Reps management (product catalogue, lost/damaged phones,Growth Rep training and recruitment)
  • Responsible for the tracking and reporting of their branch level Growth Rep KPIs
  • Assisting the Field Sales Manager with administrative matters in regard to the Growth Reps
  • Coaching and motivating Growth Reps to hit their targets
  • In liaison with the people department undertake recruitment and training of Growth Reps.

Key skills and competencies

  • A Bachelor's degree in Business Administration or related field.
  • 2 or more years' experience in sales.
  • Experience as a Sales Coordinator or in administration may be advantageous.
  • Good team development and leadership skills.
  • Computer literacy.
  • Good administrative, organizational, and problem-solving skills.
  • Excellent communication, sales, and customer service skills.
  • The ability to multitask, work in a fast-paced environment, and meet deadlines.
  • Current knowledge of industry trends and regulations.